Customer inquiries will be addressed promptly and professionally by our Customer Service Team, available to you 24 hours, 7 days a week. Please note that only PowerPoker related questions will be answered.

Please e-mail us at support@powerpoker.com.


At PowerPoker we clearly display the length of time that you have been playing. An additional reminder is also provided each time you fund your account. An online clock is always visible when you buy chips at the cashier, when you request to bring more chips to your table, and when you buy in to a tournament.


You must be at least 18 years old to play at PowerPoker, or of legal age to gamble in the jurisdiction in which you reside, whichever is greater. We employ a series of checks to ensure that no person under legal age has access to our live gaming facilities. Providing inaccurate or dishonest information about a player's age will result in forfeiture of any winnings, and may result in civil and/or criminal prosecution.

In order to protect minors from accessing the site, we recommend that responsible players install Internet Filtering Software on their computers. Employing a filtering software program will allow players to control the type of content that is displayed, as well as block specific websites and set up passwords to prevent access to PowerPoker by any underage players with access to your computer.


We hope that you enjoy your gambling experience at PowerPoker. Please feel free to contact us anytime, with any issue you believe requires our attention: support@powerpoker.com.